Help to solve errors 6189-83

 

Help to solve Errors: -6189, -83 or 6190, -83: QuickBooks was unable to open the company file

 

QuickBooks users are confronted with several problems while working in a multi-user environment. You might have noticed frequently that when you try to open a company file (possibly hosted by more than one computer in your network), you receive QuickBooks Error 6189, 83 that states:

 

"QuickBooks was unable to open the company file"

 

The issue generally arises when you upgrade to a higher version of QuickBooks in a multi-user environment and try to access the company file. The problem may also occur if the connection to the server hosting the company file is lost or broken. In this case, you can download the QuickBooks Connection Diagnostic Tool and easily resolve this issue.

 

Additionally, you can use the Product information window to verify that no client computer is hosting the company file. You may find a specific client computer on which Hosting is not set to ‘OFF’. To check this, open QuickBooks and select ‘File’ > ‘Utilities’ > ‘Stop Hosting Multi-User Access’. This should resolve the problem.

 

However, if the problems still persist, you need to go for QBW file repair using a professional QuickBooks repair utility. Stellar Phoenix Recovery for QuickBooks is a reliable utility that is proficient in repairing damaged QBW files and thereby, effectively recovering all your critical financial accounting information. The software safely retrieves all your important business data pertaining to company, employees, customers, vendors, etc. Furthermore, they are compatible with Windows 7, Vista, Server 2003, XP, 2000, and NT.

 

The following screenshots explain the procedure to repair QuickBooks file using Stellar Phoenix Recovery for QuickBooks:

 

• Main Interface of Stellar Phoenix Recovery for QuickBooks is shown below. Click 'Select File' to select a QuickBooks file for repair or click 'Search Files' to search all QBW files in a specific drive in your system.

   

  

   

• Selecting the corrupt QuickBooks file from a known location

   

  

   

• Scanning the selected QBW file for recovery

 

The progress bar shown below indicates the scanning process.

 

 

 

• Previewing 'Company Information' after completion of the scan

   

  

   

• When you click 'Repair' button, the 'Save As' dialog box is displayed. You need to select the version of new 'QuickBooks' file and then click 'Start' to initiate the repair process.

   

  

   

• Repairing the corrupt QuickBooks file

 

You can see the log of the repair process in the right pane.

 

 

• When the process is completed, a dialog box appears displaying the message "Repair process completed successfully"